Refund policy

At Ghoul Gallery, all of our items are lovingly handcrafted, which means each piece is unique and may have minor differences from what is pictured. These variations are part of the charm and individuality of handmade products.

Due to the handmade nature of our items, we do not accept returns or offer refunds. However, if your item is damaged during shipping, we will gladly replace it. Please contact us within 7 days of receiving your order, and we'll make sure to resolve the issue as quickly as possible.

Thank you for supporting small businesses and understanding the care and effort that goes into each of our creations!